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Cookie statement

At Danone Nutricia Early Life Nutrition, we want to be open and transparent in the way we use cookies and what this means for you. Some of the cookies we use are essential for the functionality of our website but there are also cookies that you can opt out of or block.

We strive to provide you with sufficient information on the cookies we use so you can make an informed choice on the information you share with us.

If you have any further questions or comments, feel free to contact us via our contact page.

What are cookies?

A cookie is a small file saved on your computer or mobile device. It has a unique ID assigned to your device and enables the website to remember your actions and preferences (such as location, language, font size and other display preferences) over a period of time. That way, you don’t have to keep re-entering the information whenever you come back to the website or browse from one page to another. Cookies can also help customise your browsing experience.

Not all cookies contain personal information but where they do, we will treat this information as personal data in accordance with our privacy statement. We also treat cookie information as personal data where it is associated with your account or other contact information.

Types of cookies

There are two broad categories of cookies: persistent cookies and session cookies. Persistent cookies remain on your device until deleted manually or automatically. Session cookies remain on your device until you close your browser and are thereby automatically deleted.

Why do we use cookies?

Generally speaking, there are a few reasons why we may use cookies:
• cookies that are strictly necessary for the website to function and to enable you to make use of the services we provide;
• cookies that collect data related to the use of our website and the performance of it. We use this information to improve our online products and services;
• cookies that we use to personalise and optimise your experience on our website. These cookies store information on your choices such as text size, language and screen resolution.
• cookies that are placed by third parties for enhanced services (such as social media cookies) or for advertising purposes.

Please see below for further information on the types of cookies we use.

 

Strictly necessary cookies

These are cookies that we need to be able to offer you a proper functioning website and which enables you to make use of the services we provide.

If these cookies are blocked, you will not be able to make use of our website.

Purpose Type of data collected Cookie name How long is the cookie stored for?
Our website sets this cookie when you try and login to confirm that it can set cookies to save your authentication String “WP+Cookie+check” that validates the website can save cookies. wordpress_test_cookie session cookie, deleted when visit is over
Our website sets this cookie when you have logged in to confirm that you are verified email address + unique authentication hash wordpress_[unique_user_hash] session cookie, deleted when visit is over
Our website sets this cookie when you have logged in to confirm that you are verified email address + unique authentication hash wordpress_logged_in_[unique_user_hash] session cookie, deleted when visit is over
Our website sets this cookie when you are adding items to your cart so it can remember what items you’re trying to order This is saved as an unique session hash to match up with the database which saves your cart information wp_woocommerce_session_[unique_user_hash] 2 days
Our website sets this cookie when you are adding items to your cart so it can remember what items you’re trying to order This is saved as an unique session hash to match up with the database which saves your cart information woocommerce_cart_hash session cookie, deleted when visit is over
Our website sets this cookie when you are adding items to your cart so it can remember what items you’re trying to order Integer value of number of items held in cart. woocommerce_items_in_cart session cookie, deleted when visit is over

 

Analytics and performance-related cookies

These cookies help us measure traffic patterns to determine which areas of our website have been visited. We use this to research a visitor’s habits so that we can improve our online products and services. We may log IP addresses (that is, the electronic addresses of computers connected to the internet) to analyse trends, administer the website, track users’ movements, and gather broad demographic information.

These cookies are not essential to the website and we will always ask for your consent before placing these cookies. You can withdraw your consent at all times. See more information below in the ‘Your preferences’ section below.

Purpose Type of data collected Cookie name How long is the cookie stored for?
Whilst using the site you are prompted to confirm you are a Health Care Professional. We save this confirmation to prevent the modal popup showing on every page load. String “Health Care Professional” eln_hcp 18 months
Moove GDPR Popup gives you the ability to choose which cookies you save. This cookie is saved to ensure your preferences are saved. Anonymous check to confirm if you have allowed all, some, or none of the “strict”, “thirdparty” or “advanced” cookie options. moove_gdpr_popup 1 year
Google Tag Manager (also known as GTM) is an ‘online tool’ which allows us to deploy and manage various marketing and analytics tags on our Site. We never collect personal information, and Google Analytics information cannot be used to identify who you are.  These cookies allow us to anonymously analyse how our website is interacted with so that we can make our customers’ experiences better. gtm_auth session cookie, deleted when visit is over
Google Tag Manager (also known as GTM) is an ‘online tool’ which allows us to deploy and manage various marketing and analytics tags on our Site. We never collect personal information, and Google Analytics information cannot be used to identify who you are.  These cookies allow us to anonymously analyse how our website is interacted with so that we can make our customers’ experiences better. gtm_debug session cookie, deleted when visit is over
Google Tag Manager (also known as GTM) is an ‘online tool’ which allows us to deploy and manage various marketing and analytics tags on our Site. We never collect personal information, and Google Analytics information cannot be used to identify who you are.  These cookies allow us to anonymously analyse how our website is interacted with so that we can make our customers’ experiences better. gtm_preview session cookie, deleted when visit is over

 

Third party cookies

These are cookies placed on our website by third parties on our behalf. The cookies enable us to generate personalised advertisements on other websites, which are based on information about you such as your page views on our website. Our websites may also place cookies for third-party services such as social media.

We do not provide any personal information to third parties that place cookies on our website. However, third parties may assume that users who interact with or click on a personalised ad or content displayed on our website fall within a group that the ad or content is directed towards. We do not have access to or control over cookies or other features that advertisers and third party sites may use. The information practices of these third parties are not covered by our privacy or cookie statement. Please contact them directly for more information about their privacy practices.

These cookies are not essential to the website and we will always ask for your consent before placing these cookies. You can withdraw your consent at all times. See more information below in the ‘Your preferences’ section below.

Purpose Type of data collected Cookie name How long is the cookie stored for?
Google Analytics tag to record and track visitor information and behaviour. Identify unique visitors, time spent on page, sequence of pages visited, actions performed while on the website and broad demographic information as provided by Google. _ga

 

2 years
Google Analytics tag to record and track visitor information and behaviour. Identify unique visitors, time spent on page, sequence of pages visited, actions performed while on the website and broad demographic information as provided by Google. _gid 24 hours
Google Analytics tag to record and track visitor information and behaviour. Identify unique visitors, time spent on page, sequence of pages visited, actions performed while on the website and broad demographic information as provided by Google. _gat 1 minute
Google Analytics tag to record and track visitor information and behaviour. Identify unique visitors, time spent on page, sequence of pages visited, actions performed while on the website and broad demographic information as provided by Google. _gac 90 days

Your preferences

It’s possible to restrict or block cookies or even delete cookies that have already been placed on your device. If you do so, you may not be able to access certain parts of our website and we may think that you have never visited us before and will therefore show you the Cookie Notice again and ask for your consent in placing cookies.

Our website has a tool to help you to manage cookies. You can do this by clicking here.

You can also restrict or block cookies by changing your browser’s settings. Check the specific information in your browser’s help section to find out how to manage your cookie settings.

How to contact us

If you have any questions, comments or complaints regarding cookies, please contact us via our contact page.